Terms & Conditions

Best Bali Export
Jl.Dukuh Indah 24d
Kerobokan - Bali 80361
Bali - Indonesia
Email: info@bestbodyjewelry.de
- hereinafter called Best Bali Export -

1. General information / Validity

These Terms & Conditions are the basis of all Best Bali Export's deliveries and services. Any alternative and/or additional agreements require the expressed written consent of Best Bali Export. Consent by email is sufficient.

2. Offering

All Best Bali Export's offerings shown on the info@bestbodyjewelry.de website are non-binding and may change at any time. Minor variations and technical changes to our images or descriptions are possible.
The contract is established with the completion of the order process on the Best Bali Export website and the order confirmation by Best Bali Export via email or upon execution of the order by Best Bali Export.

3. Prices and payment terms

The prices stated on the Best Bali Export website at the time of ordering are applicable to the order. All prices stated are the final prices in the currency chosen by the customer. Changes due to obvious pricing errors are reserved. Postage and packing are charged separately.
Best Bali Export accepts all payment methods offered within the order process of the Best Bali Export website. Customers choose their preferred payment method. Any (potential) additional costs arising from the chosen payment method (e.g. C.O.D. charge) will also be charged separately. Offsetting reciprocal demands is only permitted with the expressed written consent of Best Bali Export.

4. Delivery, delivery timings and shipping costs

The delivery of goods to the customer is executed by the third-party providers (delivery services) stated in the order process. Customers choose their preferred method of shipping. Shipping costs are visible to the customer within the shopping cart prior to placing the order. Goods that are in stock will be shipped within two working days of receipt of the order.
Shipping of goods that are not in stock may take place up to two weeks from the receipt of the order. Best Bali Export's ability to ship goods is dependent on receipt of its own supplies. Should delivery fail due to reasons beyond Best Bali Export's control, Best Bali Export may withdraw from the contract. If this situation arises Best Bali Export is obligated to inform the customer in good time. Any payments made will be refunded without delay. In this case the customer has no right for compensation. Part deliveries are permissible insofar as the customer has not shown disinterest in receiving part deliveries or it is not obvious that they are unacceptable. In this case postage and packing will only be charged once.

5. Information about the right to exchange or return

All items bought from Best Bali Export can be returned within two weeks of receipt of the goods without giving any reason. This term begins at the earliest on receipt of the item and this information. Timely dispatch of the item is sufficient to comply with this period.
The right to return does not apply to items as part of a special order that have been manufactured specifically for this order. Payments made by the contractual partner will be refunded within 5 working days after receipt of the returned items by bank transfer and to an account to be specified by the customer. Any returns must be sent to the company address stated above.
The cost and risk of the return is carried by the customer. The returned item must carry sufficient postage. Should Best Bali Export incur additional costs due to insufficient postage paid for the return, these costs will be offset against any payments made by the customer.
Best Bali Export retains the express right to compensation for any damaged items. Should the customer be responsible for any deterioration, loss or other inability, he or she must replace the loss of value. Return of the item must be in its original packaging. Should this not be the case the customer must supply packaging which ensures that there will be no damage to the item. The customer will be liable for damages due to inadequate packaging.
Any obvious faults (in particular damages, incorrect deliveries or quantity variances), shipping damages or other faults must be reported to Best Bali Export immediately in writing, at the latest, however, within a period of 14 calendar days from receipt of items. Notification by email to info@bestbodyjewelry.de is sufficient.

6 Transfer of risk

Delivery of goods is at the risk of the customer. The risk transfers to the customer with the supply of the goods to the shipping company. This is also applicable if Best Bali Export has paid for the shipping costs. Complaints about damages from transportation (e.g. damaged packaging upon receipt of the goods) must be indicated by the customer to the shipping company within the appropriate notice periods. Import costs like VAT and customs fees have to be paid by the customer. Goods with a value of below 22 €/$ are always free of taxes and customs fees.

7. Warranty

Best Bali Export guarantees that the sold items are free from material or production faults and fulfil the contractually warranted properties at the point of risk transfer to the customer. The legally required warranty period of two years from the billing date is applicable. The warranty does not apply to regular wear and tear.
Customer claims for compensation, e.g. for non-compliance, culpa in contrahendo, violation of secondary contractual obligations, consequential harm caused by a defect, damages resulting from the unauthorised use and other legal grounds are not permissible. Excluded from this Best Bali Export is liable for the intentional or grossly negligent absence of any warranted properties. Claims according to the Product Liability Act are not affected.
Should any faults arise for which Best Bali Export is liable and where the exchanged item is also faulty, the customer has the right to conversion or reduction. Best Bali Export can neither be held responsible for a constant and continuous availability of www.bestbodyjewelry.de nor for any technical or electronic errors in the online offering.

8. Retention of title

All deliveries are made with the retention of title. The delivered goods remain the property of Best Bali Export until such time as full payment for the goods has been made.

9. Data storage / data protection

We notify you that the data shared as part of the business transaction is processed and saved in an electronic file. All personal details submitted by the customer will be treated confidentially. Only for the purpose of order processing (payment, shipment) is the necessary data used in conjunction with third parties. You can request information about your saved data at any time and free of charge. To do so, please send an email to info@bestbodyjewelry.de. For data protection reasons we can only reply to your request to the email address registered with Best Bali Export.

10. Jurisdiction

Jurisdiction for all disputes related to the delivery business, to the extent compatible with the jurisdiction of Best Bali Export. The headquarters of Best Bali Export is agreed as the venue for the event that the contractor has no legal status in Indonesia and moved the party has its domicile to contract a foreign country or the residence of the contractor at the time of action are not known. The parties agree to all legal relations arising from this contractual relationship the application of Indonesian law.

11. Imprint

Best Bali Export
Jl.Dukuh Indah 24d
Kerobokan - Bali 80361
Bali - Indonesia
Email:info@bestbodyjewelry.de

12. Supplementary provision

The invalidity or ineffectiveness of single provisions of these Terms & Conditions do not affect the validity of the remaining conditions.
Invalid or ineffective conditions are replaced by statutory provisions.

Date 5/2010

Infringement of industrial property right:

We strive to fulfill all legal requirements, regulations and duties to supply information.
If you think that the website www.bestbodyjewelry.de infringes on one of your property rights please inform us immediately by sending an email to info@bestbodyjewelry.de in order for this issue to be addressed and amended quickly. Please note that the more time-consuming involvement of a solicitor for the purpose of notifying the service provider at cost is not their actual or supposed intention.